82% → 96%
On-time delivery rate
40%
Stockout reduction
97%+
Inventory accuracy
15-20%
Cost improvement via renegotiation

The Problem

VORO Motors manufactures and sells premium electric scooters and bikes, operating a complex global supply chain spanning suppliers in China, warehouses across the US, and distribution in multiple countries.

Before EaseAmazon, their operations were reactive. On-time delivery sat at 82%, stockouts were frequent and unpredictable, and inventory data across 5 warehouse locations was unreliable. Purchase orders were managed through fragmented spreadsheets, supplier communications were scattered across email and WeChat, and nobody had a unified view of what inventory was where.

With 500+ supplier orders per year and $2M+ in inventory value, the cost of these operational gaps was significant — in lost sales, expedited freight charges, and founder time spent firefighting.

What We Did

Inventory Visibility & Accuracy

Built a centralized inventory tracking system across all 5 warehouse locations, implementing cross-verification protocols that maintained accuracy above 97%. Cycle count programs and discrepancy resolution processes replaced ad-hoc counting.

Supplier & Procurement Management

Took over management of 500+ annual purchase orders, including direct supplier communication via WeChat and email, QC coordination, and payment tracking. Renegotiated terms that delivered 15-20% cost improvements.

Freight & Logistics Coordination

Managed 100+ international shipments, coordinating air and sea freight from China to the US. Implemented proactive delay detection and contingency routing that drove on-time delivery from 82% to 96%.

Demand Planning & Stockout Prevention

Built a forecasting system accounting for lead-time variability across suppliers, seasonal demand patterns, and multi-channel sales velocity. Reorder points and safety stock calculations replaced gut-feel ordering, reducing stockout incidents by 40%.

Fulfillment Accuracy

Achieved 98% order fulfillment accuracy through systematic receiving verification, pick/pack quality checks, and real-time inventory position monitoring across all locations.

Results

  • On-time delivery improved from 82% to 96%
  • Stockout incidents reduced by 40%
  • Inventory accuracy maintained above 97% across 5 locations
  • 98% order fulfillment accuracy
  • 15-20% cost improvement through supplier renegotiation
  • 500+ purchase orders managed annually
  • 100+ international shipments coordinated

Dealing with similar challenges?

If your supply chain complexity is outpacing your team's capacity, let's talk about how we can help.

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